Eden Resort And Suites, BW Premier Collection Lancaster, Lancaster

My stay at the Eden Resort was a mix of great experiences and some disappointments. The rooms were spacious and clean, making it perfect for families, and the breakfast was definitely a highlight. However, the customer service left a lot to be desired, especially when we had a room issue. Overall, it's a decent family-friendly hotel but could improve in service consistency.

I had a great mini vacation at this hotel! The service was top-notch from the moment we arrived, and our room was quiet and comfortable despite being near event spaces. The location was perfect, close to shopping and attractions. The pool area was beautiful and suitable for all ages. Overall, it was a fantastic experience, and I’m already planning to come back.

We had a mixed experience at this hotel. While the outdoor pool and splash pad were fantastic for our toddler, the condition of our villa left much to be desired. The dirty floors and the leak in the kitchen were major downsides that detracted from our stay. Overall, the amenities and family-friendly features were great, but they really need to focus on cleanliness and upkeep.

We recently stayed in the penthouse suite, and I was really impressed with how spacious and accommodating it was for our group of six. The fully stocked kitchen and the cleanliness of the place were standout features. The staff went above and beyond to ensure we had a great stay, which made us feel very welcomed. On the downside, the price might be slightly higher, but it’s definitely worth it for the amenities and comfort provided.

We had a mixed experience at this hotel. The location was fantastic, making it easy to explore the surrounding area, but the service and cleanliness left a bit to be desired. The indoor pool was too chlorinated for comfort, and we faced some challenges with customer service. On the upside, the morning buffet was enjoyable and reasonably priced, which we appreciated.